Community Guidelines

Moonlight Community Guidelines

Effective from: 1 March, 2025 (initial web launch)

Last updated: 8 July, 2025 (current revision)

Contact: hello@moonlightapp.de

At Moonlight, we’re building a community of care. These guidelines help us protect that space so that everyone especially those historically excluded from conversations around safety can feel supported, seen, and safe.

1. What We Value

We are co-creating this space with intention. Our values guide how we show up for each other:

  • Compassion: We act with empathy and care.

  • Integrity: We’re honest, respectful, and grounded.

  • Consent: We ask first, respect boundaries always.

  • Accountability: We take responsibility when harm is caused.

  • Belonging: We make space for difference without judgment.

2. What’s Not Okay

To protect the integrity of this space, we do not tolerate:

  • Hate speech, racism, sexism, homophobia, transphobia, xenophobia, or ableism

  • Harassment, stalking, or unwanted contact whether online or offline

  • Impersonation, catfishing, or false identities

  • Doxxing or sharing private information without consent

  • Intentionally misleading or malicious safety reports

  • Promoting violence, self-harm, or illegal activity

Moonlight is not a dating app or an emergency service. Using it to seek romantic or sexual contact is not appropriate. In emergencies, please contact your local emergency services.

3. Reporting & Moderation

If someone violates these guidelines, you can:

Reports are reviewed by a small, trained moderation team. We are committed to thoughtful, trauma-informed handling of all reports. Retaliation against someone for reporting will not be tolerated.

Depending on the situation, we may:

  • Issue a warning

  • Suspend or delete the user account

  • Ban the user from accessing the platform

  • Share the report with relevant local support services (if needed and appropriate)

4. Appeals

If your account has been flagged or suspended, you can:

  • Contact us at hello@moonlightapp.de with your appeal

  • We aim to review all appeals within 10 working days

  • Decisions are guided by our community values and policies

5. This Is Your Space

Moonlight is still growing, and we want to grow with you. These guidelines are a living document shaped by feedback, community care, and lived experience.

Have feedback or ideas? Reach out to us at hello@moonlightapp.de or join one of our upcoming community feedback circles.

Together, we make this space safer.